Learning to recommend helpful hotel reviews

TitleLearning to recommend helpful hotel reviews
Publication TypeConference Paper
Year of Publication2009
AuthorsO'Mahony, Michael P., and Smyth Barry
Conference NameIn: 3rd ACM Conference on Recommender Systems (RecSys 2009), ,
Conference Date22-25 Oct 2009
PublisherACM
Conference LocationNew York City, NY, USA
ISBN Number978-1-60558-435-5
KeywordsRP6
Abstract

User-generated reviews are a common and valuable source of product information, yet little attention has been paid as to how best to present them to end-users. In this paper, we describe a classification-based recommender system that is designed to recommend the most helpful reviews for a given product. We present a large-scale evaluation of our approach using TripAdvisor hotel reviews, and we show that our approach is capable of suggesting superior reviews compared to a number of alternative recommendation benchmarks.

URLhttp://irserver.ucd.ie/dspace/handle/10197/1894